Customer Testimonials

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Google Sep 10, 2020

THIS IS A WORLD CLASS COMPANY! I recently leased a 2020 Benz from Mercedes-Benz of Draper! I'm sharing my five star review hoping to provide helpful/informative/accurate insights for anyone considering leasing or purchasing from this dealership. Describing my recent experience is summed up in 3 words: "WORLD CLASS SERVICE", from start to finish! ALL staff was exceedingly polite and treated me with 1000% professionalism. Right away I knew I was in the hands of experts and world class performers. They genuinely cared by taking the time to carefully listen to my unique situation and understood it perfect with 100% clarification. Once they ...

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Yelp Sep 9, 2020

Best experience buying a car. Traveling all away from Las Vegas was super worth it, big shoutout to Corey Funk (Sales Rep) that gave us the best customer care over the phone and in person and truly care about us. Also BIG BIG thank you to Tish Dyphibane (Finance Rep) who made all the paperwork super quick and went over every detail with us. Thank you so much Mercedez-Benz of Draper you guys are killingly .

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Google Sep 4, 2020

I bought a Sprinter from this place. The service was awesome. Rick was my sales guy. He was very responsive. And the service department was awesome. Highly recommended

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Google Sep 2, 2020

I am new to the Mercedes family, owning my GLA-250 for almost four years. My experience with the dealership has always been positive. Their customer service in sales (Steve Ward) , service (Taylor Bice), and finance (Steve Davis) has been outstanding. I would like to send a shout out to TAYLOR BICE, service advisor. He always takes the time to explain issues to me, is patient, calms me down when my car is broken in a parking lot, and makes me feel like I matter. I have worked with him during the last four years and he has CONSISTENTLY been amazing ...

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Google Aug 22, 2020
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Google Aug 21, 2020

I visited MB of Draper and had an amazing experience. Taylor and team took excellent care of us. The customer service couldn’t have been better and they were incredibly fast. Thank you so much for the exceptional treatment and service.

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DealerRater Aug 4, 2020

I worked with Mike Allred to purchase a used Volvo from out of state, and Mike was fantastic throughout the entire transaction. Buying a car sight unseen can be challenging, but Mike was able to put my mind at ease - he sent multiple videos and photographs of the vehicle and noted every minor imperfection prior to the sale. He also promptly responded to every single text, call and email. He even brought the vehicle to a local Volvo dealership to have them fix a relatively minor issue (a broken cargo latch) before arranging to have the vehicle shipped across ...

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Google Aug 1, 2020

I hate to take my car to any place else to be serviced. I just don’t get the same experience as I do when I take it to LHM Mercedes of Draper. My last service I thought I had made an appointment only to find I must not have completed it. When I arrived and they couldn’t find my appointment, rather than turn me away they found a way to fit me in, saving me a trip.

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Google Aug 1, 2020

MB Draper has made a customer FOR LIFE! Professionals from start to finish. Prepared, courteous, and efficient. Didn't hurt that they had the perfect car for me!I worked with Rich as my Sales Advisor. He communicated with me from 3 states away like I was right there. He was knowledgeable, efficient, and friendly. Highly recommend him!I worked with Tish in the finance department. Big shout out to him for being such a pro. I had to fly in from Portland and drive back all in the same day. So, I needed to be in and out quickly. He told ...

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Google Aug 1, 2020

All appointments and payments can be made online. The waiting room in nice and properly spaced. They fixed what I came in for.

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