Service Center | Mercedes-Benz of Draper
*European vehicle image shown.
Mercedes-Benz of Draper Amenities
- Complimentary Wi-Fi
- Customer Lounge
- Phone, tablet, and computer charging ports
- Complimentary Coffee, Hot Chocolate, Pepsi & Coke products, kids juice boxes, Gatorade, bottled water, and V8 beverages.
- Variety of sealed snacks, mints, and candy
- Schedule a loaner car or a complimentary Lyft ride
- Complimentary exterior car washes
- NOTE: Interior vacuum services are not available due to pandemic
The VIP Service Experience.
Join our VIP Service Rewards program for exclusive service benefits, including complimentary car washes, flat tire repair, windshield rock chip repair, and more. For routine maintenance needs, take advantage of our monthly Service Specials.
Personal Concierge Service.
Mercedes-Benz of Draper has made servicing your vehicle easier and safer than ever before.
Schedule an appointment and we’ll pick up your vehicle, drop off your vehicle, or both. Simply select the pickup location (for example, your home or office) and you’ll save one of your most important commodities-your time.
Our Personal Concierge Service is not only convenient but safe as it is a door-to-door, no-contact service. Our Personal Concierge professionals, including service valets, service advisors, and service technicians, put on a fresh pair of gloves for each customer’s vehicle. Additionally, they place a protective seat cover over the driver’s seat and sanitize the steering wheel. They also wash the vehicle exterior with a light detail, wipe down the interior touchpoints with disinfectant wipes, and repeat.
Our Personal Concierge Service is available for all service and maintenance, from *oil changes to major repairs. And with our multipoint check and ongoing communication through text or email, you’ll always be in the know on any needed repairs before they happen.
All this service, time-saving, and safety for $45 round trip ($25 for one-way) for up to a 10-mile radius from the dealership. To take advantage of our Personal Concierge Service, schedule your appointment online or over the phone.
*(Oil change applies to MY08-older)
A More Efficient Way To Service Your Mercedes-Benz.
Experience vehicle service like no other with the Digital Service Drive at Mercedes-Benz of Draper.
From routine service to repairs, we’ll make sure your vehicle receives the care and attention it deserves.
Keeping your Mercedes-Benz in top-performing condition requires genuine Mercedes-Benz parts and in-depth knowledge of your vehicle to evaluate and prevent any unexpected maintenance needs. It is important to follow the recommended service levels of Mercedes-Benz, with Flex Schedule Maintenance for Service A and Service B intervals.
- Convenient Service Scheduling: Easily schedule service online at any time or speak with a member of our Service Team by phone at 801-222-4400during regular business hours.
- Service Drive Tablet Reception: When checking in for your appointment, a member of our Service Team will greet you to conduct a vehicle walk-around, taking note on a mobile tablet of any immediately visible service needs and comments you may provide. This information is integrated into our dealer management system and shared with the service technicians, ensuring a smooth transition from check-in to servicing.
- Check Out & Digital Payment: At the completion of your service appointment, the same Service Team member will conduct a final vehicle survey with you to address any additional questions or comments and to ensure your satisfaction. The final balance of your service is then conveniently processed online using the mobile tablet.
The Service Department at Mercedes-Benz of Draper is committed to providing you with the convenience you want, the value you demand, and the luxury you deserve.
Only Certified Mercedes-Benz Technicians are required to participate in ongoing training, assuring that they master the use of state-of-the-art diagnostics equipment and tools to properly repair your Mercedes-Benz.
*Price advertised for Service A/Service B includes all factory-required components. Please refer to your maintenance booklet for the complete list of factory-required services and details on the specific intervals for your vehicle’s year and model. (Valid for MY09-newer).
Mercedes Me
The Mercedes me app is the best resource for Mercedes-Benz owners and your gateway to everything you could ever ask for when it comes to owning one of these vehicles. You will experience complete peace of mind when using this app, from knowing exactly when your Mercedes-Benz is due for a maintenance appointment, to finding out the answer to any question you may have about your vehicle right on your smart device.
Here at Mercedes-Benz of Draper, we are excited about the Mercedes me app because it can provide supreme convenience for our customers. Using the Mercedes me app allows you to:
- Browse various manuals, how-to-videos or even connect with Product Concierge
- Schedule service appointments at Mercedes-Benz of Draper
- Reach out to the nearest Mercedes-Benz Collision Center if you happen to get into an accident
- Connect to your Mercedes-Benz via Google Home and Amazon Alexa
- Remotely lock, unlock or start your Mercedes-Benz in Reading, along with tracking your vehicle
- Have a direct connection to Mercedes-Benz Financial Services, so that you always stay current with your automotive finances
Mercedes-Benz of Draper
is located at:
11548 S Lone Peak Parkway
Draper, UT 84020
Get Directions